Med Consult

About

Medical centre in Auderghem, Brussels.

What this place offers

• Restroom
• Wheelchair-accessible entrance

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  Shanona year ago

  I went to dr Laurent Luo for a blood test and he didn’t want to take my blood. Only after I told him this was the first time it happened to me that I make an appointment for a blood test and the doctor didn’t want to take it, only then he rushed into taking blood. He immediately switched in his manner and was not so friendly anymore. Afterwards I was bleeding a lot from my arm (which never happened to me before). At doctor anytime it was also said that he was able to speak English (since he doesn’t speak Dutch) but it was very basic level. Then when I called back for my results, no one picked up. I have left a message for 3 weeks long without a call back. Then one day the secretary picked up and when he heard me speaking Dutch, he hang up and didn’t pick up afterwards. Overall, very unsatisfied with the doctor and the medical center. Never again will I go there.

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  Monica Riccia year ago

  I came to Dr. Laurent Luo to ask for a certificate of part time work. I have a chronic disease and this brings me chronic fatigue and pain, which will not get better before surgery. I have agreed with my work manager and all the multidisciplinary professors at a university hospital (which are following my case) that I need to work part time until surgery. He refused to help me, telling me that I insulted him by asking a certificate for 4 months. I told him I understand his point of view, but unfortunately this situation won’t change and also I have many visits and exams to do before the surgery and if I had one certificate this will help with paper work. Despite the explanation, despite he could have access to all my health records and therefore verify my situation, he refused. —-> This makes me wonder his professional knowledge about this disease (note: he asked me if I was diagnosed with laparoscopy, which is not anymore the gold standard!!!) Moreover, when I asked for a referral letter to a dermatologist he refused telling me the time was up (it was a few minutes before the end of the consultation). What is worse is that he asked me what I have and once I have explained it, he answered: “ok goodbye”. I work in healthcare and this behaviour is UNACCEPTABLE.

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  Sandra Hardy9 months ago

  I was in distress and needed to be understood, and the receptionist blocked my number, despite my apologies for not feeling well. It was really unkind and showed a lack of empathy and understanding. I just read the reviews, and apparently, I'm not the only one who never wants to go there again. If he blocks you every time something doesn't suit him, good luck. Apparently, I'm not the only one complaining about the receptionist and Dr. Luo's lack of empathy and understanding.

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  Mylene Bononge10 months ago

  I was traumatized by blood tests elsewhere, but here I promise you the gentleman did it quickly and well, painlessly, simply brilliant 😍

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  Anais Ovidio10 months ago

  I went to the Med Consult center for a blood test. I was pleasantly surprised by the beauty and cleanliness of the center, but especially by the friendliness of the nurse who took the blood sample. I'm usually difficult to draw blood from, but I was drawn without any problem. I'm delighted; it's an address I'll definitely keep in mind. I'll be back without hesitation!