Dermatology and Research Institute
About
Dermatology in Uccle, Brussels.
What this place offers
- Restroom
- Card payment
Customer reviews
Reviews from Google- Stefany Lozano Fadul2 months ago
I have been a patient of Dr. Schnebert since September 2025, and since then, I have always felt that he has been very willing to take the time needed during each consultation.I know that I'm probably the typical patient who has read (without really understanding it!) everything there is about my condition, so I probably make the consultations longer than usual. I almost always have many questions, and I feel anxious about the results and about how my condition is developing. However, he has always listened to me and has handled every consultation in the best possible way: calmly, with a lot of patience, and with decisions that I feel are very well thought out. Every time I leave the consultation, I feel that there is a before and an after, because the way he deals with the consultation gives me a feeling of calm and confidence. Thank you very much, Dr. Schnebert, for your patience, your kindness, and for the very human way you treat your patients!
- Vittorio Orlando4 months ago
JUST DON'T GO I received an invoice for a laboratory analysis that I never explicitly requested. At no point during the process with Marisa Mathieu was I clearly informed that this service would incur a charge, nor was I provided with a quotation or asked for approval before the invoice was issued. When I challenged the charge and explained that I had neither requested nor received the service in question, I was still asked to pay the invoice in full, with little willingness to address the issue fairly. The overall experience left me with the impression of poor transparency regarding both communication and billing practices. For this reason, I cannot recommend this company.
- Katrien Vandecasteele6 months ago
I went upon recommendation of a friend for the consultation on acne for my daughter. Very warm welcome and top consultation with docter Pastushenko who really took a lot of time to explain possible treatments. I was surprised to see the top notch equipement and even the Vectra 3D imaging (for Melanoma search) I immediately took an appointment for myself (very reasonable waiting time). Happy I discovered this high quality place.
- Nandeenee Bhinda4 weeks ago
Very disappointing. My second visit was 45 minutes late, with no apology from the dermatologist P. As I was the last patient, the consultation felt rushed and lasted less than 10 minutes. I was basically told, "I can't do anything for you," and charged €100. The only person who apologized was the assistant, who was professional and kind. All credit goes to her. I will not be coming back. Provide your feedback on BizChat
- Vanda Bajs8 months ago
This was unfortunately not a nice, easy or pleasant experience for me. A few months ago, I had an appointment with dr. Mathieu and was prescribed medication for hair loss. From the start, I was not content with how things started, but wanted to give it a go. The appointment was 45 minutes beyond arranged schedule and dr. Mathieu devoted perhaps 5-7 minutes of her time to my case. After giving me a diagnosis and medication, I was not given the space or time to ask questions. I managed to ask if the medication is safe during pregnancy during my appointment, to which dr. Mathieu told me it is not, and I should stop taking it before trying to conceive. Again, this information was not provided, but I had to ask for it. Beyond that, dr. Mathieu failed to mention many of the aspects of the medication (spironolactone) that I had to inform myself afterwards, eg. that it is not recommended to take ibuprofen in parallel with the medication. Finally, I had a bad mental reaction to the medication, which was not mentioned as a potential side effect. After stopping medication and contacting dr. Mathieu via the service desk for further instructions what to do before I can meet her again, dr. Mathieu asked me to come for another appointment. I explained I cannot meet her at the moment in person because I am abroad and that I would like to receive instructions what to do before meeting her again, I did not get a response back. Sadly, dr. Mathieu has presented to me as a doctor inattentive to her patients. In parallel, the lack of possibility for direct communication with the doctor has been challenging and the centralisation of the communication with the service desk was somewhat inefficient.